Integrated Platform
The operating system for modern practice
Replace your fragmented software stack with one cohesive platform. From the first appointment to the final payment, and from prescribing to pharmacy workflows when needed, Flaura keeps your data flowing securely.
Explore Every Core Capability
Open the full catalog here to inspect the platform by capability, including core EMR workflows, optional pharmacy operations, and the connected modules that support growing practices.
Patient self-booking
Patients book visits online with live slot validation.
Digital intake
Forms and consent are completed before arrival.
Automated reminders
SMS and email reminders reduce no-shows and reschedules.
Secure video consults
Run remote appointments inside the clinical workflow.
Visit-linked notes
Capture charting and orders during the session.
Follow-up automation
Send summaries, tasks, and revisit prompts automatically.
Guided onboarding
Launch new sites with configured workflows and role setup.
Team enablement
Train admins, clinicians, and billing staff with role-based material.
Ongoing support
Keep teams productive with service-led troubleshooting and advice.
Claims workflow
Prepare, validate, and submit claims with fewer manual steps.
Revenue visibility
Track outstanding balances, payer lag, and recovery trends.
Denial reduction
Surface issues early so teams fix blockers before submission.
Invoice generation
Turn encounters and products into accurate invoices quickly.
Point-of-sale flow
Capture walk-in payments, packages, and product sales.
Receipt tracking
Issue receipts and keep commercial records audit-ready.
BPMN 2.0 Workflows
Orchestrate complex clinical and admin processes externally.
Collaboration Hub
Push alerts to Teams, Slack, and Mattermost instantly.
OpenTelemetry
Full distributed tracing and metrics for IT observability.
Connected ecosystem
Exchange data with labs, gateways, and third-party apps.
Device and lab feeds
Pull diagnostic inputs into the patient record automatically.
Finance connections
Sync operational and billing data with downstream systems.
Lab API pipeline
Order tests and receive auto-uploaded results directly in the patient record.
Pharmacy e-routing
Send prescriptions to delivery-enabled pharmacies with real-time stock visibility.
Referral agent network
Track referrals end-to-end: partner notified, patient scheduled, results returned.
Insurance claims flow
Submit and verify insurance claims tied directly to the patient encounter.
Telehealth embedding
Launch video consultations, scheduling, and billing natively inside the EMR.
One-click automation
Doctor selects Refer — the system handles labs, scripts, scheduling, and claims automatically.
Executive dashboards
View clinic, clinician, and financial performance in one place.
Trend analysis
Track utilization, revenue, and throughput over time.
Exportable insight
Share structured data through scheduled reports and exports.
Structured notes
Document assessments with reusable clinical templates.
Longitudinal record
Review histories, medications, allergies, and results quickly.
Care continuity
Keep every encounter connected to the broader patient journey.
Resource matching
Align rooms, providers, and visit types automatically.
Conflict prevention
Block overlaps and enforce scheduling constraints.
Queue efficiency
Balance demand to reduce idle time and waiting-room pressure.
Prescription creation
Write and issue medications during the consultation flow.
Medication safety
Review histories and reduce avoidable prescribing errors.
Pharmacy handoff
Prepare prescriptions for downstream fulfilment and tracking.
Secure access
Patients view appointments, forms, and messages in one place.
Digital communication
Share visit updates, instructions, and reminders safely.
Self-service actions
Enable profile updates, booking requests, and document access.
Ticketing workspace
Create, track, and update ticket status from one queue.
Workflow governance
Use configurable boards with controlled status transitions and history.
Backlog hierarchy
Manage epics, stories, tasks, subtasks, and sprint plans.
Query dashboards
Build saved insights, query widgets, and morning briefing emails.
Role-based access
Separate customer, agent, and admin permissions cleanly.
SignalR updates
Push real-time activity into queues and dashboards instantly.
Email automation
Send notifications and optionally ingest inbound support mail.
Attachment handling
Store files against tickets for faster issue resolution.
Hangfire jobs
Run background jobs with admin dashboard visibility at /hangfire.
Reporting export
Generate operational reports and export them as CSV.
Audit coverage
Maintain audit logging support for governed admin actions.
Health and API ops
Expose health checks and a JWT-secured REST API with OpenAPI.
Scale-out options
Support Redis backplane, Azure Blob storage, webhooks, and privileged-user 2FA.
Ready to transform your clinic?
Start with your core plan, then add pharmacy or custom operational modules as your organization grows.
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