One click. Everything flows.
Stop juggling fragmented systems. Flaura connects labs, pharmacies, insurance, telehealth, and referral partners into a single unified workflow — so your team can focus on patients, not paperwork.
Labs · Pharmacies · Insurance · Telehealth · Referrals
How the one-click workflow works
A single doctor action triggers a cascade of coordinated steps across every connected partner — with the patient kept informed at every stage.
Doctor selects Refer
From any patient chart the clinician chooses a lab, pharmacy, specialist, or telehealth option from the ecosystem directory.
System dispatches the order
Lab requests, e-prescriptions, specialist referrals, and insurance pre-authorisations are sent simultaneously via their respective API integrations.
Partners confirm receipt
Each connected partner acknowledges the request and schedules or fulfils the order, pushing status updates back to Flaura in real time.
Patient is notified
A unified SMS/email/portal notification reaches the patient with instructions, appointment details, or pharmacy pick-up information.
Results loop back automatically
Lab results, imaging reports, and pharmacy fulfilment confirmations are attached to the originating patient record with zero manual entry.
Billing is captured
Each completed step generates the appropriate billing entry — claims, co-payments, or transaction fees — without leaving the encounter.
The four pipeline pillars
Each pillar is a fully integrated workflow channel — not a bolt-on or a third-party app.
Labs — Direct API Pipeline
Order tests from vetted labs without leaving the patient chart. Results are auto-uploaded and matched to the patient record the moment they are ready. The ordering clinician receives an in-app notification and the patient can view results in their portal.
- HL7 & FHIR-compatible order transmission
- HMAC-signed webhook result delivery
- Preferred-lab badge management
Pharmacies — Prescription E-Routing
E-prescriptions are routed directly to the patient's chosen pharmacy partner. Doctors see real-time stock visibility before prescribing. Delivery-enabled pharmacies can ship to the patient's door — with fulfilment status flowing back into the EMR.
- Regional pharmacy network, delivery-ready
- Live stock visibility at point of prescribing
- Fulfilment confirmation and refill tracking
Insurance — Claims & Verification
Verify patient coverage in seconds at the point of registration. Submit and track claims tied directly to the patient encounter — no rekeying, no export steps, no separate insurer portals to manage.
- Real-time eligibility checking
- One-click claim submission from the encounter
- Denial tracking and resubmission workflow
Referrals — Partner & Agent Network
Build a partner ecosystem of specialists, imaging centres, and community agents. Every referral is tracked end-to-end: doctor initiates → partner is notified → patient is scheduled → results and reports flow back into the originating record automatically.
- Agent and partner dashboard with commission tracking
- Automated referral status notifications
- Results loop back into originating EMR record
Enterprise Connectivity
Beyond the marketplace, Flaura integrates deeply with your enterprise IT stack.
BPMN Workflow Engines
Orchestrate clinical pathways and admin approvals using standard BPMN 2.0 engines.
Collaboration Hubs
Route alerts and tasks to Microsoft Teams, Slack, or Mattermost instantly.
OpenTelemetry
Monitor system health with distributed tracing and real-time metrics.
How Flaura compares
Existing platforms solve parts of the puzzle but remain siloed. Flaura delivers the unified, doctor-first experience.
| Feature | Existing Platforms | Flaura Ecosystem |
|---|---|---|
| Lab Integration | Partial, vendor-specific | Full API + auto-results |
| Pharmacy Pipeline | Limited, mostly U.S.-centric | Regional + delivery-ready |
| Telehealth | Add-on, not core | Native, embedded workflow |
| Referral System | Rarely agent-driven | Partner/agent ecosystem |
| One-Click Automation | Fragmented | Unified doctor workflow |
| Offline-First Design | Cloud-only | Offline sync for rural settings |
Ready to unify your care pathways?
Start with your core plan, then add pharmacy or custom operational modules as your organization grows.