Simple, Transparent Pricing
Plans that grow with your practice.
Start with a 14-day free trial, choose the core plan that fits your practice, then add pharmacy or custom operational modules when you need them.
Starter
Ideal for solo providers getting started.
$50
/mo
billed $600/yr
1 Provider · Up to 3 Staff
- Patient scheduling & records
- Clinical charting (SOAP notes)
- Document management
- SMS notifications
- Email & chat support
- Not included: e-Prescribing (eRx)
- Not included: Telehealth integration
- Not included: Insurance billing & claims
- Not included: Patient portal access
- Not included: Lab & imaging integrations
- Not included: Role-based access control
- Not included: Priority support
- Not included: Standard pharmacy module
- Not included: Advanced pharmacy operations
- Not included: Custom reporting & analytics
- Not included: Custom Cogni workspace
- Not included: API & webhooks
- Not included: SSO & audit logs
- Not included: Dedicated success manager
Most Popular
Professional
For growing practices ready to scale.
$82
/mo
billed $990/yr
Up to 5 Providers · Up to 20 Staff
- Patient scheduling & records
- Clinical charting (SOAP notes)
- Document management
- SMS notifications
- Email & chat support
- e-Prescribing (eRx)
- Telehealth integration
- Insurance billing & claims
- Patient portal access
- Lab & imaging integrations
- Role-based access control
- Priority support
- Standard pharmacy module (optional)
- Not included: Advanced pharmacy operations
- Not included: Custom reporting & analytics
- Not included: Custom Cogni workspace
- Not included: API & webhooks
- Not included: SSO & audit logs
- Not included: Dedicated success manager
Enterprise
For multi-location groups and health networks.
$290
/mo
billed $3490/yr
Unlimited Providers & Staff
- Patient scheduling & records
- Clinical charting (SOAP notes)
- Document management
- SMS notifications
- Email & chat support
- e-Prescribing (eRx)
- Telehealth integration
- Insurance billing & claims
- Patient portal access
- Lab & imaging integrations
- Role-based access control
- Priority support
- Standard pharmacy module
- Advanced pharmacy operations
- Custom reporting & analytics
- Custom rollout and solution design
- API & webhooks
- SSO & audit logs
- Dedicated success manager
Compare Features
A flat comparison matrix designed for faster scanning across all three plans.
| Clinical operations | Starter | Professional | Enterprise |
|---|---|---|---|
| Patient scheduling & records | Included | Included | Included |
| Clinical charting | Included | Included | Included |
| Document management | Included | Included | Included |
| E-prescribing | Not included | Included | Included |
| Telehealth | Not included | Included | Included |
| Patient portal | Not included | Included | Included |
| Custom reporting & analytics | Not included | Not included | Included |
| Pharmacy operations | Starter | Professional | Enterprise |
| Dispensing workspace | Not included | Add-on | Included |
| Pharmacy procurement | Not included | Not included | Included |
| Inventory reporting | Not included | Not included | Included |
| Users and governance | Starter | Professional | Enterprise |
| Provider accounts | 1 Provider | Up to 5 Providers | Unlimited |
| Staff accounts | Up to 3 Staff | Up to 20 Staff | Unlimited |
| Role-based access control | Not included | Included | Included |
| SSO & audit logs | Not included | Not included | Included |
| Billing and revenue | Starter | Professional | Enterprise |
| Insurance billing & claims | Not included | Included | Included |
| Automated billing | Not included | Included | Included |
| Usage-based billing | Included | Included | Included |
| 3-day grace period | Included | Included | Included |
| SMS rate | $0.02 / msg | $0.02 / msg | $0.02 / msg |
| Custom operations | Starter | Professional | Enterprise |
| Cogni workspace | Not included | Custom quote | Custom quote |
| Workflow boards and automation | Not included | Custom quote | Custom quote |
| Custom rollout scope | Not included | Custom quote | Custom quote |
| Integrations and support | Starter | Professional | Enterprise |
| Lab & imaging integrations | Not included | Included | Included |
| HL7 / FHIR interoperability | Not included | Not included | Included |
| API & webhooks | Not included | Not included | Included |
| Email & chat support | Included | Included | Included |
| Priority support | Not included | Included | Included |
| Dedicated success manager | Not included | Not included | Included |
SMS charges are billed by volume at the end of each billing period based on actual usage. If a payment fails, services remain active for a 3-day grace period while you resolve it.
Modules and Add-Ons
Extend your core plan with pharmacy workflows, communication volume, or custom operational tooling as your service mix expands.
SMS High-Volume Communication
Send appointment reminders, patient recalls, and automated alerts at scale. SMS is billed purely by volume — you only pay for what you send.
- $0.02 per message segment
- Charges reconciled automatically at end of billing period
- Rates may vary by destination country
- No minimum commitment — scale up or down any month
Pharmacy Module
Add dispensary workflows to Professional, then step up to full enterprise pharmacy operations when you need procurement, stock control, and reporting.
- Standard dispensing workspace available from Professional
- Procurement, GRV, and stock reporting in Enterprise
- Enable by tenant as your service model expands
Add-on for Professional
Advanced suite in Enterprise
Cogni — Project-Aware Helpdesk
Cogni is offered as a custom solution for practices that need tightly governed service desk workflows, operational boards, and deeper rollout design.
- Unified workflow: support tickets linked to operational tasks
- Tailored dashboards, automation, and governance for your operating model
- Quoted with onboarding, workflow design, and integration scope
Custom quote
Frequently Asked Questions
Everything you need to know about our pricing and billing.
No, all our plans are month-to-month. You can upgrade, downgrade, or cancel at any time without penalty. Your plan can evolve — from basic charting to full billing automation — without any disruption to your data or workflows.
The Starter plan includes 1 Provider account and up to 3 Staff accounts. If you need to add more providers, the Professional plan supports up to 5 providers and 20 staff, while Enterprise offers unlimited accounts.
In Flaura, Providers are billable professionals who schedule patient appointments, treat patients, and generate clinical notes (e.g., Doctors, Therapists, Nurse Practitioners). Staff are administrative or clinical support personnel who help manage the practice but do not have a separate billable schedule or distinct clinical credentials (e.g., Receptionists, Medical Assistants, Billers).
Pharmacy is modular. Professional practices can add the standard dispensing workspace when they need it, while Enterprise includes the advanced pharmacy operating layer for procurement, inventory controls, and reporting.
Cogni is quoted separately as a custom operational workspace. That keeps packaging clean for clinics that only need EMR and billing, while giving larger teams room to scope service desk, workflow automation, dashboards, and integration requirements properly.
SMS is billed purely on usage at $0.02 per message segment. Charges are reconciled automatically at the end of each billing period based on actual volume — you only pay for what you send. Rates may vary slightly by destination country.
If a payment fails, your subscribed services remain fully active for a 3-day grace period while you resolve the issue, so your operations are never suddenly disrupted.
Absolutely. We use industry-standard encryption for data in transit and at rest. We sign a BAA with all our customers to ensure full HIPAA compliance.
Yes! Our team can assist with data migration from most major EMR systems. Contact our support team for a free assessment.
Ready to modernize your practice?
Start with a core plan, then layer in pharmacy or custom operational workflows as your organization grows.